Commonly Asked Questions

Q. What if I don’t want to talk to a Life Coach?
A. This benefit is totally voluntary.  You do not need to speak with the Coach as they walk through your company.  However, they will always be available to you.

Q. Is there a cost for me to use this service?
A. No, there is no cost to you. This is a benefit provided to you by your company leadership.

Q. Who can use this benefit?
A. This benefit is made available to all employees and their family members.

Q. Will the worksite visits interrupt daily work schedules and progress. 
A. No, our iCare team member will always make sure that they are not interrupting the work schedule of employees.  If more time is needed, the employee can schedule a time to get together with a chaplain offsite.

Q. Will the chaplain force a conversation or their religion?
A. No, the chaplain is respectful to all religions and will not proselyte or push their faith beliefs on the employees.  Faith issues will only be discussed if the employee is seeking spiritual direction.